Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of naturerootayurveda.com and the products and Services offered by Nature Root Ayurveda Enterprise ("we", "us", "our"), including the sale of Ayurvedic and wellness products and consultation services for conditions such as Erectile Dysfunction (ED) and Premature Ejaculation (PE) ("Services"). By accessing our website, placing an order, or booking a consultation, you agree to be bound by these Terms.

1. Eligibility

Our website and Services, particularly consultations relating to ED and PE, are intended solely for individuals who are 18 years of age or older. By using our website or Services, you confirm that you meet this age requirement and that you are legally competent to enter into a binding contract.

2. Our Services

We offer:

• Sale of Ayurvedic and wellness products through our website.
• Paid consultation services with our Ayurvedic experts, including for ED and PE, resulting in personalised wellness/treatment recommendations.

Availability of products and consultation slots may vary and is subject to change without prior notice.

3. Medical Disclaimer

If you are experiencing a medical emergency, or have a pre-existing medical condition, please consult a registered medical practitioner before using our products or Services. We do not guarantee any specific outcome from the use of our products or consultation recommendations.

4. Account and Information Accuracy

You agree to provide accurate, current, and complete information when placing an order or booking a consultation, including relevant health information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur through your account.

5. Orders, Pricing, and Payment

• All prices on our website are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as indicated at checkout.
• Payments are processed securely through Razorpay. By making a payment, you agree to Razorpay's applicable terms of service.
• An order is confirmed only upon successful payment and receipt of a confirmation via email, SMS, or WhatsApp.
• We reserve the right to cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity, in which case any amount paid will be refunded.

6. Consultation Bookings and Conduct

• Consultation appointments must be booked in advance and are subject to the availability of our experts.
• You agree to provide accurate and complete health information during consultations to enable appropriate recommendations.
• Recommendations provided during consultations are specific to the information shared by you and should not be shared with or used by any other individual.
• We reserve the right to reschedule or cancel a consultation due to unforeseen circumstances, and will make reasonable efforts to notify you and offer an alternative slot.

7. Intellectual Property

All content on naturerootayurveda.com, including text, graphics, logos, product formulations, and images, is the property of Nature Root Ayurveda Enterprise or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.

8. Prohibited Uses

You agree not to:

• Use our website or Services for any unlawful purpose or in violation of these Terms.
• Provide false health information with the intent to obtain products or recommendations not suited to your condition.
• Resell or commercially exploit our products or consultation recommendations without our written permission.
• Attempt to interfere with the security or proper functioning of our website.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Nature Root Ayurveda Enterprise shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products, Services, or website, including any adverse reaction to a product used without following the recommended usage, or without prior consultation with a registered medical practitioner where appropriate. Our total liability, if any, shall not exceed the amount paid by you for the specific product or consultation giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Nature Root Ayurveda Enterprise, its officers, employees, and representatives from any claims, damages, or expenses arising from your misuse of our website, products, or Services, or your breach of these Terms.

11. Third-Party Links

Our website may contain links to third-party websites or services, including payment gateways and courier tracking pages. We are not responsible for the content, accuracy, or practices of such third-party services.

12. Termination

We reserve the right to suspend or terminate your access to our website or Services at our discretion, including in cases of suspected misuse, fraud, or violation of these Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Gautam Budh Nagar, Uttar Pradesh, India.

14. Changes to These Terms

We may revise these Terms from time to time. The updated Terms will be posted on this page with a revised "Effective Date", and your continued use of our website or Services after such changes constitutes acceptance of the revised Terms.

15. Contact Us